Safe and reliable delivery
Learn how we securely dispense and deliver medication across the UK with tracked, confidential pharmacy delivery.
DELIVERY OPTIONS
Delivery options
Choose the delivery option that suits you, with standard free delivery included for NHS prescriptions.
First Class Delivery
1–3 working days
Tracked first class delivery. Available for most private prescription treatments including E.D and Period Delay. No signature required.
Next Day Delivery
Guaranteed next working day
Guaranteed next working day delivery. Fully tracked and requires a signature upon delivery.
Saturday Guaranteed Delivery
Guaranteed Saturday by 1pm
Order before 3pm Friday for guaranteed Saturday delivery by 1pm. Fully tracked and requires a signature upon delivery.
NHS repeat prescription orders include free local delivery or pharmacy collection. No private courier options apply.
Alcohol dependency medication includes free tracked and signed Special Delivery as standard. Saturday upgrades are also available.
Weight loss medication: As a temperature-controlled medication, weight loss treatments require cold-chain delivery to remain safe and effective in transit. Standard 1–3 day delivery is not available — Next Day or Saturday delivery only.
Delivered by Royal Mail
Trusted tracked delivery across the United Kingdom
1st & 2nd
Class tracked
100%
Orders tracked
Special Delivery
Order before 4pm (Mon-Fri)
DELIVERY OPTIONS
Discreet delivery for peace of mind
Every order is shipped in plain, unmarked packaging — just your medication, safely delivered.
Three simple steps
Simple steps with clinical checks and secure delivery
Quick online consultation
Complete a short form so we can check suitability and safety.
Reviewed and approved by pharmacist
All treatments are subject to clinical approval before supply.
Delivered quickly and discreetly
Receive your order securely in discreet packaging where available.
Trusted by patients across the UK
Verified reviews from patients using our pharmacy services
Frequently asked questions
Common questions our customers about safety, suitability, and delivery
Yes. All orders are sent in plain, discreet packaging with no external branding or information about the contents, so your privacy is always protected.
Standard Delivery
Delivery usually within 1-3 working days
Royal Mail 24 tracked delivery®
£5.00
Next Day Delivery
Available for orders placed before 3pm, Monday to Friday.
Royal Mail Special Delivery®
£10.00
Saturday Delivery
Available for orders placed by Friday at 3pm.
Royal Mail Special Delivery®
£15.00
Once your order has been approved and dispatched, you’ll receive tracking details so you can follow your delivery.
Deliveries are not usually available on Bank Holidays and other public holidays, including Easter, Christmas Day, Boxing Day and New Year's Day. Orders placed around these dates may experience delays. If you’re unsure when your order will be delivered, please contact our team and we’ll be happy to confirm the expected delivery timeframe.
Weight loss injectables are delivered using temperature-controlled packaging to ensure they remain safe and effective during transit. Clear storage instructions are included with your order.
Delivery costs vary depending on the service selected and your location. Any applicable delivery charges will be clearly shown at checkout before you place your order.
Yes, we can deliver to the Scottish Highlands and Channel Islands. Delivery times and charges may vary compared to mainland UK addresses and will be shown at checkout.
At present, we primarily deliver within the UK. If international delivery is available for a specific service, this will be clearly stated during the ordering process.
