Cookie Policy
Last updated: 04/05/2026
Cookie Policy
This Cookie Policy explains how Wolverhampton Road Pharmacy uses cookies and similar technologies on our website.
We use CookieYes to manage cookie consent and support compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using our website, you agree that strictly necessary cookies may be used to operate the website securely and correctly. Non-essential cookies will only be used where they are enabled and where consent is required.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, improve performance, enhance security, remember preferences, support payment processing, and provide information about how the website is used.
Cookies may be:
- Session cookies: temporary cookies that are deleted when you close your browser;
- Persistent cookies: cookies that remain on your device for a defined period or until deleted;
- First-party cookies: cookies set directly by our website;
- Third-party cookies: cookies set by external services used on our website.
Similar technologies, such as pixels, tags, local storage, and scripts, may also be used for similar purposes.
2. How we use cookies
We use cookies and similar technologies to support the safe and effective operation of our website and pharmacy services.
Cookies may be used for:
- website functionality and security;
- page navigation and form submission;
- user session management;
- shopping basket, checkout, and WooCommerce functionality;
- payment processing and transaction security;
- fraud prevention, abuse prevention, and system protection;
- recording cookie consent preferences through CookieYes;
- analytics, performance monitoring, and service improvement where enabled and consented to where required.
We aim to use cookies in a proportionate and privacy-conscious way. Non-essential cookies should not be activated unless the correct consent has been obtained where required.
3. Types of cookies we may use
Strictly Necessary Cookies
Strictly necessary cookies are required for the core operation, security, and functionality of the website. These may support page navigation, secure areas, form submission, shopping basket functionality, checkout, fraud prevention, and cookie consent recording.
These cookies cannot usually be disabled through our cookie banner because the website may not function properly without them. You may be able to block them using your browser settings, but this may affect website functionality.
Performance and Analytics Cookies
Performance and analytics cookies help us understand how visitors use our website, which pages are visited, and how the website performs. These cookies may help us improve the website, fix issues, and understand service demand.
Analytics cookies may include services such as Google Analytics if enabled. These cookies should only be used where consent has been obtained where required.
Functional Cookies
Functional cookies may be used to remember user preferences, improve usability, and provide enhanced website features. These may include preferences such as cookie settings, display choices, or other website options.
Payment and Security Cookies
Payment and security cookies may be used to support secure checkout, payment processing, fraud prevention, transaction verification, and system protection.
Our website uses WooCommerce for checkout and Pixxles as the approved payment gateway provider for online website payments. Cookies or similar technologies may be used by WooCommerce, Pixxles, card processing partners, or security tools to process payments safely, support 3D Secure authentication where applicable, detect fraud, and protect transactions.
Marketing Cookies
Marketing cookies are not used to target users based on health information. We do not use health data for advertising and we do not sell patient or customer data.
If marketing cookies are introduced in the future, they should only be used where clearly disclosed and where valid consent has been obtained where required.
4. CookieYes consent management
We use CookieYes to manage cookie consent preferences on our website.
When you first visit our website, you may be presented with a cookie banner allowing you to:
- accept all cookies;
- reject non-essential cookies;
- customise your cookie preferences;
- manage cookie categories where available.
CookieYes may store a record of your consent choice for compliance purposes. This helps us demonstrate whether cookies were accepted, rejected, or customised.
You can change your cookie preferences at any time using the cookie settings link or cookie preference option available on our website, where enabled.
5. Third-party services
We may use third-party services that set cookies or similar technologies. These may include:
- CookieYes for cookie consent management;
- WooCommerce for basket, checkout, and order functionality;
- Pixxles for secure payment gateway processing;
- card processing, 3D Secure, fraud prevention, and payment security partners;
- website hosting and security providers;
- email, IT, and website support providers;
- delivery or tracking integrations where enabled;
- analytics or performance monitoring services where enabled.
Third-party providers may process cookie or technical information in accordance with their own privacy notices, cookie policies, and service terms. We are not responsible for third-party websites or services outside our control.
6. Payment cookies and secure checkout
Payments made through our website are processed securely through the Pixxles payment gateway integrated with WooCommerce.
Payment-related cookies and similar technologies may be used to:
- keep your checkout session secure;
- process Visa, credit card, and debit card payments;
- support 3D Secure authentication where required or supported;
- detect and prevent fraud, misuse, or unauthorised transactions;
- maintain payment security and transaction integrity;
- support refunds, disputes, and chargeback management where applicable.
We do not store full card numbers or card security codes on our website. These details are handled securely by Pixxles and relevant payment processing partners.
7. Managing cookies
You can control or manage cookies through:
- the CookieYes consent banner or cookie settings option on our website;
- your browser settings;
- deleting stored cookies from your device;
- blocking certain cookies through your browser or device controls.
Most browsers allow you to refuse, delete, or block cookies. However, disabling certain cookies may affect website functionality, including forms, checkout, payment processing, security features, and cookie preference recording.
If you use different devices or browsers, you may need to manage your cookie preferences separately on each device or browser.
8. Essential cookies and pharmacy website functionality
Some cookies are essential for the website to operate safely and properly. These may be used without consent where permitted by law because they are necessary to provide a service requested by the user or to operate the website securely.
Essential cookies may support:
- website security and fraud prevention;
- secure page loading;
- online forms and consultation submissions;
- basket and checkout functions;
- payment processing and transaction security;
- cookie consent recording;
- system stability and error prevention.
Without these cookies, parts of the website may not work correctly.
9. Analytics and future website improvements
Our website may use analytics or performance tools where enabled to help us understand website usage, identify technical issues, improve services, and maintain a secure and effective website.
Where analytics cookies are not strictly necessary, they should only be used with consent where required. If analytics or additional non-essential tools are introduced or changed, our CookieYes consent categories and this Cookie Policy should be updated accordingly.
10. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, cookie use, payment systems, analytics tools, consent management platform, legal requirements, or pharmacy services.
We review our cookie use regularly to support transparency, compliance, data minimisation, and website security.
11. Contact us
If you have any questions about this Cookie Policy or how cookies are used on our website, please contact:
Email: info@wolverhamptonroadpharmacy.com
Address: 112 Wolverhampton Rd, Stafford, ST17 4AH
